Returns & Exchanges

At Baby Grand, we want you to be completely satisfied with your purchase. If your selected pieces aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.